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Information Systems in the Indian Railways:




India - 65,000km(total operating length)

The Indian nationwide rail network, the fourth longest in the world, is owned and operated by state-owned Indian Railways and includes an operating route length of more than 65,000km.

The network carried about eight billion passengers (the highest in the world) and 1.01 million tonnes of freight (fourth highest in the world) in 2013.


The Indian railway network is divided into 17 zones and operates more than 19,000 trains per day, including 12,000 passenger trains and 7,000 freight trains.

The national railway operator plans to add 4,000km of new lines by 2017, as well as significant gauge conversion, doubling and electrification of its existing aging lines.

 It also plans to add 3,338km of exclusive freight network by 2017 with the implementation of Eastern & Western Dedicated Freight Corridors (DFC), two of the six identified dedicated freight corridors in India.


Six high-speed corridors have also been identified for implementation in the country. The 534km Mumbai-Ahmedabad high-speed link is being advanced as a pilot project with an estimated investment of $9.65bn.


  1. History Indian Railway

  2. Indian Railway was first introduced to India in 1853.
  1.  The first train route was between Mumbai to Thane.
  1.  It is fully owned by Republic of India (Indian Government)
  1. In 1951 Railways were nationalized and was maintained by Ministry of railway.
  1. Now it has become the Second Largest Railway corporation in world under single management.
  1.  Worlds largest Employers with more than million employees.
  1. Indian Railway covers more than 63,327 Kms and network is spread over 6909 Station.
  1.  Indian Railway owns over 200,000 (freight) wagons, 50,000 coaches and 8,000 locomotives.
  1.  Indian Railway is maintained under 16 Railway zones.
  1. Indian Railway is also the largest employer in India, employing more than 1.6 million people.
  1. Indian railways uses four gauges BROAD GUAGE, STANDERD GAUGE, METER GUAGE and NARROW GUAGE.
  1. The Revenue for Indian railway for the year 2009-2010 was US$ 19.17billion. Net operating income/profit for the same year was US$ 203.37 million.
  1.  Use of IT in Indian Railway For Ticketing and Ticket Cancellation Time table information Passenger Information Freight Information Tourist Information Press Releases Railway Board Directorates Budget for the current Financial year IR Personnel (Information about recruiting, training, Vacancies, code manuals) Site Map (information on train route)
  1.  Use of IT in Reservation and Ticket Booking In 1986 after the formation of Center for Railway Information System It is used in various form i.e. Online Ticketing, For Railway Reservation, PNR Enquiry, Fares, Rules :http://indianrail.gov.in/ Indian Railways’s new portal IRCTC provides basic as well as value added services to public. One can register and get reservation : http://www.irctc.co.in/
  1.  MOBILE You can also check the PNR Status of your reservation. It given as follows : Sms PNR <10-digit PNR No.> to 54959 : Sms HELP TRN to 54959 (This Service is supported by following operators Vodafone, Airtel, Idea, Reliance, Aircel, Tata Indicom) CVM Coupons
  1.  Automated Ticket Vending Machine (ATVM), Smart Card, Electronic Push Button Ticket Vending Machine On Local Train Ticket Counters.
  1.  Recruiting and Manpower Management As Indian Railway is India’s biggest employer, all these employees are kept update via GAZETTE or E-Journal. GAZETTE also posts the information about the new recruitment process which is going on and also about the new recruitment which is coming The GAZETTE is provided on following link. 

  2. http://www.indianrailways.gov.in/indianrailways/directorate/di rect.jsp
  1.  The Various aspects covered under GAZETTE1
  1. Freight Management Indian Railways makes 70% of its revenues and most of its profits from the freight sector.

  1. In 2001 Indian Railway computerized Freight movement operations by establishing Freight Operations Information System (FOIS)

  1.  The Major Advantage provided by the FOIS is global tracking of consignments in real time.
  1. For easy acceptance of customers orders, billing and cash accountal from identified nodal customer centres which may not necessarily be the handling terminals.

  1.  Introduction of “hub & spoke" arrangement for the
  1.  Use of IT in order to ensure safe and secure journey
  1.  CCTV Cameras  Special sensors in landslide-prone region  Anti-Collision Device
  1.  Track Identification System (TIS)  Use of Smart Card for Identification of the employees working at Railway Station Premise. Information Technology to Promote Tourism


  1.  To Promote tourism in India, Indian Railway has taken an initiative it had started many new special trains for Foreign Tourist. E.g. THE FAIRY QUEEN THE DECCAN ODYSSEY HERITAGE ON WHEELS PALACE ON WHEELS

  1. These trains can be booked from anywhere in the world, using http://www.irctc.co.in/ It also provides some value added services such as Hotel Booking, Car Rentals, Holiday Packages, Rail Packages
  1.  Effects Of Information Technology on Indian Railway 
  1.  Indian Railway has became technically advanced. 

  1.  Computerization of Freight Operations has effectively increased its efficiency.  

  2.  Employees are managed more effectively. 
  1. Through foreign tourism Indian Railway has increased its revenue.
  1. Computerization has also raised some outrage as step towards Lay-Off and Privatisation
  1. Scope for the improvement
  1. No 24/7 Online Reservation Facility.
  1.  Limited number of servers for online booking.
  1.  I-Tickets cannot be cancelled online.
  1.  Only point to point tickets are available.
  1.  Monthly pass for suburban railway has to be taken in tradition way.


  1. Thank You So Much................

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